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Requestor to Paldesk
migration service

Trouble-free , no special know how or coding required. A complete Requestor to Paldesk data migration software.

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The best Requestor to Paldesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply pick the records you need to move and set off with the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the target solution and see the magic happening.
Data structure maintenance
Move your help desk data in full to make sure that no ticket has lost vital customer service information.
Automated tool

Afraid that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool interface is as easy to use as possible.

Connect the help desks, choose data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is paramount

Information is key which is why we developed a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

Data mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to choose what goes where, when it starts, and in what order.

Our tech engineers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Except providing great customer service, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are always making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from Requestor to Paldesk

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in Paldesk.

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Retained connectivity between object and people

When migrating your records from Requestor to Paldesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Requestor to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Requestor to Paldesk work

  • Get ready

    Sign up and go to our migration tool.

  • Connect Requestor

    Choose and connect your Requestor service desk with HDM.

  • Connect Paldesk

    Give access to your Paldesk account.

  • Clarify your requirements

    Let us understand precisely what components of your migration you want to tweak

  • Get your requirements estimated

    We'll investigate your case and get back to you with a price and a scope of tasks.

  • Migrate from Requestor to Paldesk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Paldesk import

Our team would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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