Requestor to office24by
migration service
Smooth , no special knowledge or coding required. A complete Requestor to office24by data migration tool.
Requestor to office24by
Your best tool for Requestor to office24by data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Just pick what data you need to move and start the transition right away.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and enjoy the magic happening.Record completion
Migrate your help desk data in full to ensure that no ticket is missing critical customer service information.Automated migration
Afraid that you’ll need special skills to move your info? Don’t be as we made sure that our tool user friendly as possible.
Connect the platforms, pick records, click ok, and the migration is ready!
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our employees have access to your credentials or records.
You can be certain with HDM no data breaches are possible.
You’re in charge
Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we aim to deliver the best possible migration tool. However, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Requestor to office24by
Strong security of your data
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in office24by.Next
Maintained association between object and people
When migrating your data from Requestor to office24by we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Requestor to office24by
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Requestor to office24by work
-
Prepare
Sign up and go to our migration service.
-
Link Requestor
Select and connect your Requestor service desk with HDM.
-
Connect office24by
Grant access to your office24by account.
-
Clarify your requirements
Let us know exactly what parts of your migration you would like to modify
-
Have your requirements estimated
We'll analyze your case and send you with a price and a scope of work.
-
Migrate from Requestor to office24by everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your office24by import
Our staff would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Data Migration Strategies That Actually Work
There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…
Data Migration 101
10 Data Migration Mistakes You Should Totally Avoid
We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…
Data Migration 101
Post Migration Checklist – Here’s What You Should Do
So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…