Requestor to LiveChat
migration service
Extremely easy , no special expertise or programming required. A complete Requestor to LiveChat data migration software.
Requestor to LiveChat
The best Requestor to LiveChat tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Just decide on customer info you need to transfer and start the transition immediately.Effortless migration
No special knowledge or skill required. Just choose what data will go to the new platform and observe the wonders happening.Data completion
Migrate your help desk data in full to make sure that no ticket has lost vital customer support details.Automated tool
Afraid that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool user friendly as it can possibly be.
Connect the help desks, select data, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, all you records will keep their previous connections maintained.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Security is paramount
You data is everything which is why we designed a system that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Record mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.
Guided migration
If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Outside of providing great customer support services, we always aim to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from Requestor to LiveChat
Strong security of your data
The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in LiveChat.Next
Maintained relation between object and people
When migrating your records from Requestor to LiveChat we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Requestor to LiveChat
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Requestor to LiveChat work
-
Get ready
Start by creating Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Requestor to LiveChat.
-
Connect Requestor
Complete the form with required credentials to allow our data migration tool to retrieve data from your current help desk.
-
Link LiveChat
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
-
Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
-
Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to LiveChat all data
Once everything's tested out, choose a quiet time with the minimal load on the support staff and start migrating from Requestor to LiveChat.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your LiveChat import
Our team would be more than happy to run a custom migration if you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?
If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…
Help Desk System Reviews
Helpdesk with Chat: Easy Way to Better Customer Service
What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…
Data Migration 101
How To Pick The Right Data Migration Tool
With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…