Requestor to Jitbit HelpDesk
migration service
Extremely easy , no special knowledge or coding required. A complete Requestor to Jitbit HelpDesk data migration instrument.
Requestor to Jitbit HelpDesk
The best Requestor to Jitbit HelpDesk tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Just decide on what data you need to move and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new platform and enjoy the magic happening.Data completion
Move your help desk records in full to make sure that no ticket is missing vital customer support details.Automated tool
Scared that you’ll need special skills to move your customer service data? Worry not as we made sure that our tool interface accessible as it can possibly be.
Connect the platforms, pick records, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, your entire database will keep their prior data structure maintained.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
You data is key which is why we designed a tool that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Record mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Apart from producing great customer support services, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from Requestor to Jitbit HelpDesk
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in Jitbit HelpDesk.Next
Retained relation between object and people
When migrating your records from Requestor to Jitbit HelpDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Requestor to Jitbit HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Requestor to Jitbit HelpDesk work
-
Get ready
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Requestor to Jitbit HelpDesk.
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Connect Requestor
Fill out the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.
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Connect Jitbit HelpDesk
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
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Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Jitbit HelpDesk all data
Once everything's tested out, find a quiet time with the least load on the support team and start migrating from Requestor to Jitbit HelpDesk.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Jitbit HelpDesk import
Our team would be more than happy to run a custom migration in case you have particular demands.
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