Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Requestor to Integria IMS
migration service

Extremely easy , no special knowledge or coding required. A complete Requestor to Integria IMS data migration software.

More details

The best Requestor to Integria IMS tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Just choose what data you need to move and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new system and enjoy the magic happening.
Data completion
Transfer your help desk info in full to make certain that no ticket has lost critical customer support information.
Automated tool

Worried that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool accessible as possible.

Attach the help desks, pick data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive where you expected.

Data safety is paramount

You data is key which is why we developed a tool that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You control the process

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In just a few clicks it is possible to select what goes where, when it goes, and how.

Our software considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service first

Apart from providing great customer support services, we always want to improve our customer service.

As a team, we want you to have the best possible service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from Requestor to Integria IMS

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in Integria IMS.

Next

Sustained connectivity between object and people

When migrating your records from Requestor to Integria IMS we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Requestor to Integria IMS

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Requestor to Integria IMS work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Requestor

    Pick and link your Requestor service desk with HDM.

  • Connect Integria IMS

    Grant the right to access your Integria IMS account.

  • Detail your business needs

    Let us understand precisely what components of your migration you want to fine-tune

  • Get your requirements estimated

    We shall investigate your case and get back to you with a price and a scope of work.

  • Migrate from Requestor to Integria IMS all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Integria IMS import

Our team would be more than happy to run a personalized migration if you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

Top 5 Help Desk Features We Love. And You Should Too

No matter what industry you work in, you are bound to hear stuff such as, automation, tickets, knowledge base. All these seemingly insignificant things form…

Rules To Follow During A Data Migration

Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution.…

,

Best Practices For Your Data Migration As Learned From Our Customers

Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…

Book a Call
cancel
%s
— %s