Requestor to HelpShift
Extremely easy , no special skill set or coding required. A complete Requestor to HelpShift data migration tool.
Trustworthy and ReputableYour passwords along with data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & AccurateWe've handled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of data
Strong safety of your recordsThe migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in HelpShift.
Sustained relation between object and peopleWhen migrating your records from Requestor to HelpShift we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Requestor to HelpShift
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Requestor to HelpShift work
Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Requestor to HelpShift.
Fill out the form with requested credentials to allow our data migration tool to fetch data from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs
Migrate small amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to HelpShift everything
Once everything's tested out, find a quiet time with the least load on the support team and begin migrating from Requestor to HelpShift.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- Roller Luke Director of Operation at The Core Technology Group
- Jason Morehouse CEO, Co-founder at CHECKFRONT