Requestor to Help Scout
migration service
Extremely easy , no special know how or programming required. A complete Requestor to Help Scout data migration instrument.
Requestor to Help Scout
The best Requestor to Help Scout tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and script development processes. Simply choose what data you need to migrate and set off with the transition when comfortable.Simple transition process
No tech expertise required. Just pick what data will go to the target system and enjoy the miracle happening.Data structure maintenance
Move your help desk data in full to make sure that no ticket is missing critical customer service details.Easy process
No need to worry about coding or continuously control each record transferred.
Just attach both platforms, pick what you want to take to a new database and let the Migration Wizard do the remainder.
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is paramount
You data is everything which is why we created a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Data mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except providing great customer support services, we always strive to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.
Why you should use Help Desk Migration to migrate data from Requestor to Help Scout
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in Help Scout.Next
Retained link between object and people
When migrating your records from Requestor to Help Scout we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Requestor to Help Scout
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Requestor to Help Scout work
Get ready
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Requestor to Help Scout.
Connect Requestor
Fill in the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.
Connect Help Scout
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Help Scout everything
When everything's validated, determine a quiet time with the least load on the support department and begin migrating from Requestor to Help Scout.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a pro perform your Help Scout import
Our team would be more than happy to perform a custom migration in case you have special needs.
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