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Requestor to eHelpDesk
migration service

Effortless , no special skill set or coding required. A complete Requestor to eHelpDesk data migration instrument.

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Your best tool for Requestor to eHelpDesk data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just pick customer info you need to move and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the new solution and observe the magic happening.
Record structure maintenance
Move your help desk records in full to ensure that no ticket is missing vital customer support information.
Effortless process

You don’t have to bother about scripting or continuously watch each piece of info moved.

Just link your source and target, tick what you need to migrate and allow the system deal with the rest for you.

Data maintenance

Your information comes complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our team members can access to your passwords or other information.

You may be certain with HDM no data breaches are possible.

You’re in charge

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to pick the data arrangement, when it starts, and how.

Our tech engineers took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we work to propose the most effective migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Requestor to eHelpDesk

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in eHelpDesk.

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When migrating your data from Requestor to eHelpDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Requestor to eHelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Requestor to eHelpDesk work

  • Prepare

    Register and go to our migration tool.

  • Select and link your Requestor service desk with HDM.

  • Give the right to access your eHelpDesk account.

  • Explain your business needs

    Let us understand precisely what components of your migration you wish to fine-tune

  • Have your preferences estimated

    We shall analyze your application and send you with a price range and a scope of tasks.

  • Migrate from Requestor to eHelpDesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your eHelpDesk import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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