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Requestor to devContact
migration service

Smooth , no special know how or programming required. A complete Requestor to devContact data migration instrument.

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Your best tool for Requestor to devContact data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just decide on what data you need to transfer and set off with the transition right away.
Simple transition process
No tech expertise required. Just pick what data will go to the new platform and enjoy the wonders happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket is missing essential customer support details.
Automated migration

Scared that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool interface is as easy to use as possible.

Link the platforms, pick data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Security is paramount

You data is key which is why we created a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

Data mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks it will be possible to select what goes where, when it starts, and in what order.

Our tech engineers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service first

Apart from providing great customer support services, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Requestor to devContact

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in devContact.

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Retained connection between object and people

When migrating your data from Requestor to devContact we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Requestor to devContact

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Requestor to devContact work

  • Prepare

    Register and go to our migration software.

  • Pick and link your Requestor support desk with HDM.

  • Connect devContact

    Give access to your devContact account.

  • Clarify your needs

    Let us understand precisely what parts of your migration you wish to modify

  • Get your preferences estimated

    We will analyze your case and send you with a the overall cost and a scope of work.

  • Migrate from Requestor to devContact everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your devContact import

Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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