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Requestor to DataKnowl
migration service

Extremely easy , no special expertise or coding required. A complete Requestor to DataKnowl data migration instrument.

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The best Requestor to DataKnowl tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply pick what data you need to move and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and enjoy the magic happening.
Data completion
Move your help desk records in full to make sure that no ticket has lost essential customer support details.
Simple and easy procedure

No need to worry about scripting or constantly control each record transferred.

Just attach your source and target, tick what you need to take to a new database and let the system do the rest for you.

Data dependency

Your information migrates unite , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members can see your credentials or records.

You can be sure that with HDM no data breaches are possible.

Record mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Simple & effective

In just a few buttons to press you will be able to select what goes where, when it goes, and in what order.

Our developers took user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we work to offer the most effective migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Requestor to DataKnowl

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in DataKnowl.

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Retained connection between object and people

When migrating your records from Requestor to DataKnowl we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Requestor to DataKnowl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Requestor to DataKnowl work

  • Get ready

    Register and go to our migration tool.

  • Connect Requestor

    Choose and link your Requestor support desk with HDM.

  • Connect DataKnowl

    Grant access to your DataKnowl account.

  • Express your needs

    Let us know exactly what aspects of your migration you would like to tweak

  • Have your requirements estimated

    We'll investigate your case and get back to you with a cost and a scope of work.

  • Migrate from Requestor to DataKnowl all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your DataKnowl import

Our team would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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