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Requestor to Buffer Reply
migration service

Extremely easy , no special skill set or coding required. A complete Requestor to Buffer Reply data migration software.

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The best Requestor to Buffer Reply tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just choose what data you need to migrate and set off with the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the new system and enjoy the miracle happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket is missing essential customer service details.
Automated tool

Scared that you’ll need special skills to move your info? Worry not as we made sure that our tool interface simple to use as possible.

Attach the platforms, select records, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is priority

You data is key which is why we created a tool that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Data mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might actually need.

Efficient out-of-the-box solution

In just a couple of clicks it is possible to select what goes where, when it starts, and how.

Our software considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Outside of producing great customer support services, we always strive to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Requestor to Buffer Reply

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in Buffer Reply.

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When migrating your records from Requestor to Buffer Reply we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Requestor to Buffer Reply

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Requestor to Buffer Reply work

  • Get ready

    Register and go to our migration tool.

  • Select and connect your Requestor support desk with HDM.

  • Connect Buffer Reply

    Give the right to access your Buffer Reply account.

  • Detail your business needs

    Let us understand precisely what components of your migration you need to fine-tune

  • Get your preferences estimated

    We shall research your case and get back to you with a cost and a scope of tasks.

  • Migrate from Requestor to Buffer Reply everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Buffer Reply import

Our team would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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