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RepairShopr to UseResponse
migration service

Trouble-free , no special knowledge or programming required. A complete RepairShopr to UseResponse data migration software.

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The best RepairShopr to UseResponse tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Just choose the records you need to move and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new system and see the magic happening.
Data completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer service information.
Simple and easy process

No need to worry about scripting or constantly watch each piece of info moved.

Just link both platforms, tick what you want to take to a new database and allow the tool deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

Information is everything which is why we developed a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You control the process

Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Apart from producing great customer service, we always want to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from RepairShopr to UseResponse

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in UseResponse.

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Maintained connectivity between object and people

When migrating your records from RepairShopr to UseResponse we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from RepairShopr to UseResponse

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from RepairShopr to UseResponse work

  • Get ready

    Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from RepairShopr to UseResponse.

  • Fill out the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to UseResponse all data

    When everything's validated, choose a quiet time with the minimal load on the support department and begin migrating from RepairShopr to UseResponse.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your UseResponse import

Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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