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RepairShopr to Track-It!
migration service

Smooth , no special know how or programming required. A complete RepairShopr to Track-It! data migration instrument.

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Your best tool for RepairShopr to Track-It! data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just decide on what data you need to move and start the transition immediately.
Simple transition process
No tech expertise required. Just pick what data will go to the new platform and enjoy the magic happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket has lost critical customer support information.
Effortless procedure

No need to worry about scripting or continuously control each record transferred.

Just link both platforms, tick what you need to take to a new database and let the system deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is priority

You data is everything which is why we created a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

Data mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.

Efficient out-of-the-box solution

In only a few clicks it will be possible to select the data arrangement, when it goes, and how.

Our developers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service first

Except producing great customer support services, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from RepairShopr to Track-It!

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in Track-It!.

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Retained relation between object and people

When migrating your data from RepairShopr to Track-It! we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from RepairShopr to Track-It!

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from RepairShopr to Track-It! work

  • Prepare

    Start by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from RepairShopr to Track-It!.

  • Fill out the form with requested credentials to allow our data migration tool to access data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Track-It! all data

    Once everything's tested out, choose a quiet time with the least load on the support team and start migrating from RepairShopr to Track-It!.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Track-It! import

Our staff would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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