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RepairShopr to SmarterTrack
migration service

Smooth , no special expertise or programming required. A complete RepairShopr to SmarterTrack data migration instrument.

More details

Your best tool for RepairShopr to SmarterTrack data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply pick customer info you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and observe the wonders happening.
Record completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer support information.
Automated migration

Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool interface simple to use as it can possibly be.

Link the platforms, choose records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their prior data structure intact.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you left it.

Security is priority

You data is key which is why we developed a system that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You’re in charge

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except producing great customer support services, we always aim to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from RepairShopr to SmarterTrack

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in SmarterTrack.

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Maintained connection between object and people

When migrating your data from RepairShopr to SmarterTrack we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from RepairShopr to SmarterTrack

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from RepairShopr to SmarterTrack work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from RepairShopr to SmarterTrack.

  • Complete the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Connect SmarterTrack

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to SmarterTrack all data

    Once everything's tested out, choose a quiet time with the least load on the support department and begin migrating from RepairShopr to SmarterTrack.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your SmarterTrack import

Our staff would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

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