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RepairShopr to ((OTRS)) Community Edition
migration service

Smooth , no special know how or programming required. A complete RepairShopr to ((OTRS)) Community Edition data migration software.

More details

Your best tool for RepairShopr to ((OTRS)) Community Edition data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just decide on the records you need to move and set off with the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the new platform and see the magic happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost vital customer support details.
Simple and easy procedure

No need to worry about coding or constantly watch each record moved.

Just link your source and target, choose what you need to migrate and allow the system do the rest for you.

Data maintenance

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can see your credentials or other information.

You can be sure that with HDM no hacker attacks will take place.

Data mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a few clicks it will be possible to choose what goes where, when it starts, and in what order.

Our developers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service supplier, we strive to propose the most effective migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from RepairShopr to ((OTRS)) Community Edition

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in ((OTRS)) Community Edition.

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When migrating your data from RepairShopr to ((OTRS)) Community Edition we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from RepairShopr to ((OTRS)) Community Edition

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from RepairShopr to ((OTRS)) Community Edition work

  • Prepare

    Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from RepairShopr to ((OTRS)) Community Edition.

  • Connect RepairShopr

    Fill out the form with necessary credentials to permit our data migration tool to access data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to ((OTRS)) Community Edition everything

    Once everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from RepairShopr to ((OTRS)) Community Edition.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ((OTRS)) Community Edition import

Our staff would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

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