RepairShopr to Hornbill Service Manager
migration service
Effortless , no special expertise or programming required. A complete RepairShopr to Hornbill Service Manager data migration tool.
RepairShopr to Hornbill Service Manager
Your best tool for RepairShopr to Hornbill Service Manager data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Just pick the records you need to migrate and set off with the transition right away.Effortless migration
No special knowledge or skill required. Just select what data will go to the new solution and see the miracle happening.Record completion
Migrate your help desk records in full to make certain that no ticket is missing critical customer support details.Effortless procedure
No need to worry about scripting or constantly control each record moved.
Just attach both platforms, tick what you need to take to a new database and let the tool do the remainder.
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is priority
Information is everything which is why we created a system that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Record mapping
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.
Simple & effective
In only a couple of clicks you will be able to choose the data arrangement, when it starts, and how.
Our developers took user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Great service first
Except producing great customer service, we always aim to develop our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from RepairShopr to Hornbill Service Manager
Strong security of your information
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in Hornbill Service Manager.Next
Maintained association between object and people
When migrating your data from RepairShopr to Hornbill Service Manager we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from RepairShopr to Hornbill Service Manager
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from RepairShopr to Hornbill Service Manager work
Prepare
Register and go to our migration software.
Link RepairShopr
Select and link your RepairShopr support desk with HDM.
Link Hornbill Service Manager
Give the right to access your Hornbill Service Manager account.
Express your requirements
Let us know exactly what elements of your migration you need to tweak
Have your preferences estimated
We'll research your case and get back to you with a cost and a scope of tasks.
Migrate from RepairShopr to Hornbill Service Manager all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional run your Hornbill Service Manager import
Our staff would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimationBlog Articles You Might Find Useful
Data Migration 101
10 Data Migration Mistakes You Should Totally Avoid
We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided …
Data Migration 101
Data Migration Strategies That Actually Work
There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve …
Data Migration 101
Is Migrating Historical Data Worth the Splurge?
So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents …