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RepairShopr to Groove
migration serviceHelp Desk Migration partner of Groove

Extremely easy , no special expertise or programming required. A complete RepairShopr to Groove data migration instrument.

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The best RepairShopr to Groove tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just decide on customer info you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new platform and observe the magic happening.
Data completion
Transfer your help desk info in full to ensure that no ticket has lost vital customer support details.
Effortless process

No need to worry about coding or continuously watch each piece of info transferred.

Just attach your source and target, choose what you want to migrate and allow the tool do the rest for you.

Data dependency

Your customer data migrates complete , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our team members can see your credentials or records.

You can be sure that with HDM no hacker attacks are possible.

You’re in control

Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service supplier, we work to propose the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from RepairShopr to Groove

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in Groove.

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Sustained association between object and people

When migrating your records from RepairShopr to Groove we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from RepairShopr to Groove

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from RepairShopr to Groove work

  • Get ready

    Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from RepairShopr to Groove.

  • Connect RepairShopr

    Fill out the form with necessary credentials to allow our data migration tool to access records from your current help desk.

  • Connect Groove

    Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Groove everything

    Once everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from RepairShopr to Groove.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Groove import

Our team would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

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