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RepairShopr to Alcea HelpDesk
migration service

Trouble-free , no special know how or coding required. A complete RepairShopr to Alcea HelpDesk data migration software.

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The best RepairShopr to Alcea HelpDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick customer info you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the new solution and observe the wonders happening.
Data structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost essential customer support details.
Automated tool

Scared that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool interface simple to use as possible.

Link the help desks, pick data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is paramount

Information is everything which is why we created a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You control the process

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks you will be able to pick the data arrangement, when it starts, and how.

Our tech engineers took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Good service first

Apart from providing great customer service, we always strive to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to migrate data from RepairShopr to Alcea HelpDesk

Castle gates

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in Alcea HelpDesk.

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Maintained connection between object and people

When migrating your records from RepairShopr to Alcea HelpDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from RepairShopr to Alcea HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from RepairShopr to Alcea HelpDesk work

  • Get ready

    Register and go to our migration service.

  • Connect RepairShopr

    Select and link your RepairShopr support desk with HDM.

  • Give the right to access your Alcea HelpDesk account.

  • Clarify your needs

    Let us know what elements of your migration you want to adjust

  • Have your preferences estimated

    We shall analyze your case and get back to you with a total price and a scope of tasks.

  • Migrate from RepairShopr to Alcea HelpDesk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Alcea HelpDesk import

Our team would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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