Remote Support Software import
in a few clicks

Without developers, timelack and hustle. Via robust data import wizard.

More details
Secure and Safe
Your passwords along with data are safe with us and will be used for import only.
Swift & Furious
It takes you no longer than 20 minutes to set up the import to Remote Support Software and run the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, precisely where you want them to be.

What are the key reasons to import data to Remote Support Software
utilizing Help Desk Migration?

Security first

We do not disclose any of your information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

Next

Simple to use wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Elective and powerful field mapping

Only Help Desk Migration allows you to instantly transfer custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to Remote Support Software with their corresponding agents, contacts, and attachments, thereby, saving the history of customers' requests.

Next

Objects you may import to Remote Support Software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Remote Support Software in several easy steps

  • Get ready

    Sign up and go to our migration wizard.

  • Select and connect your source support desk with HDM.

  • Give access to your Remote Support Software account.

  • Express your requirements

    Let us understand precisely what components of your migration you wish to adjust

  • Get your needs estimated

    We will research your case and get back to you with a total price and a scope of tasks.

  • Import to Remote Support Software all data

    Move all your customer service information in a single push.

We always keep your data safe

We consider security very seriously and have developed a complete set of practices , technologies , and policies to help guarantee your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Voice of the clients

Remote Support Software import in a few clicks

Automatically. Securely. Quickly

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