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Remote Support Software to WonderDesk
migration service

Effortless , no special skill set or coding required. A complete Remote Support Software to WonderDesk data migration tool.

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Your best tool for Remote Support Software to WonderDesk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply choose the records you need to move and set off with the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the target system and see the magic happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost essential customer service information.
Simple and easy process

You don’t have to bother about scripting or constantly watch each record moved.

Just link both platforms, pick what you want to take to a new database and allow the Migration Wizard do the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is priority

Information is key which is why we created a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Data mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.

Guided migration

If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Outside of producing great customer service, we always want to improve our customer service.

As a team, we want you to have the best possible service, which is why we are always making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Remote Support Software to WonderDesk

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in WonderDesk.

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Maintained connectivity between object and people

When migrating your data from Remote Support Software to WonderDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to WonderDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Remote Support Software to WonderDesk work

  • Prepare

    Sign up and go to our migration service.

  • Connect Remote Support Software

    Opt and connect your Remote Support Software service desk with HDM.

  • Give access to your WonderDesk account.

  • Express your needs

    Let us understand precisely what elements of your migration you need to adjust

  • Get your preferences estimated

    We shall investigate your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Remote Support Software to WonderDesk everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your WonderDesk import

Our staff would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

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