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Remote Support Software to VIZOR ServiceDesk
migration service

Smooth , no special know how or coding required. A complete Remote Support Software to VIZOR ServiceDesk data migration instrument.

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Your best tool for Remote Support Software to VIZOR ServiceDesk data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on what data you need to migrate and set off with the transition right away.
Effortless transition process
No special expertise needed. Just pick what data will go to the target platform and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing vital customer service details.
Automated migration

Worried that you’ll need special skills to migrate your info? Worry not as we ensured that our tool interface user friendly as it can possibly be.

Link the platforms, select data, click ok, and you’re done!

Intact connections

From sender information to phone number connection, all you records will keep their previous data structure maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you left it.

Security is paramount

Information is key which is why we designed a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You’re in charge

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of providing great customer service, we always aim to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Remote Support Software to VIZOR ServiceDesk

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in VIZOR ServiceDesk.

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When migrating your data from Remote Support Software to VIZOR ServiceDesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to VIZOR ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Remote Support Software to VIZOR ServiceDesk work

  • Prepare

    Sign-up and go to our migration service.

  • Choose and connect your Remote Support Software support desk with HDM.

  • Give access to your VIZOR ServiceDesk account.

  • Describe your needs

    Let us know what aspects of your migration you want to adjust

  • Get your needs estimated

    We shall analyze your case and get back to you with a price range and a scope of tasks.

  • Migrate from Remote Support Software to VIZOR ServiceDesk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your VIZOR ServiceDesk import

Our staff would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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