Remote Support Software to UserVoice
migration service
Extremely easy , no special skill set or coding required. A complete Remote Support Software to UserVoice data migration instrument.
Remote Support Software to UserVoice
The best Remote Support Software to UserVoice tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and script development processes. Simply pick the records you need to move and start the transition immediately.Simple transition process
No tech expertise needed. Just pick what data will go to the target solution and see the magic happening.Data structure maintenance
Move your help desk data in full to make sure that no ticket has lost vital customer service information.Automated tool
Afraid that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool simple to use as possible.
Attach the platforms, pick records, click ok, and you’re done!
Data maintenance
Your information migrates unite and we mean it.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our team members have access to your passwords or records.
You may be sure that with HDM no data breaches are possible.
Data mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service provider, we work to propose the best possible migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Remote Support Software to UserVoice
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right places in UserVoice.Next
Retained link between object and people
When migrating your records from Remote Support Software to UserVoice we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Remote Support Software to UserVoice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Remote Support Software to UserVoice work
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Get ready
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Remote Support Software to UserVoice.
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Link Remote Support Software
Fill out the form with necessary credentials to allow our data migration tool to access information from your current help desk.
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Connect UserVoice
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
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Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to UserVoice everything
Once everything's tested, choose a quiet time with the minimal load on the support team and start migrating from Remote Support Software to UserVoice.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your UserVoice import
Our team would be more than happy to perform a custom migration if you have particular requirements.
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