Remote Support Software to UseResponse
migration service
Extremely easy , no special know how or programming required. A complete Remote Support Software to UseResponse data migration tool.
Remote Support Software to UseResponse
The best Remote Support Software to UseResponse tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Just pick customer info you need to migrate and set off with the transition right away.Easy transition process
No specific expertise required. Just select what data will go to the new solution and observe the miracle happening.Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing vital customer service information.Automated tool
Afraid that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool interface user friendly as possible.
Link the help desks, choose data, click ok, and you’re done!
Data maintenance
Your customer data comes complete and we mean it.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind thick walls. Not even all our team members have access to your credentials or other information.
You can rest assured that with HDM no hacker attacks will take place.
Data mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick anything you might actually need.
Guided migration
If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service supplier, we aim to propose the best possible migration tool. Yet, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Remote Support Software to UseResponse
Strong safety of your data
The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in UseResponse.Next
Sustained link between object and people
When migrating your records from Remote Support Software to UseResponse we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Remote Support Software to UseResponse
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Remote Support Software to UseResponse work
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Get ready
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Remote Support Software to UseResponse.
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Link Remote Support Software
Fill in the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
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Link UseResponse
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to UseResponse all data
Once everything's tested out, determine a quiet time with the minimal load on the support staff and start migrating from Remote Support Software to UseResponse.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your UseResponse import
Our team would be more than happy to perform a custom migration in case you have particular requirements.
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