Remote Support Software to Track-It!
migration service
Smooth , no special know how or coding required. A complete Remote Support Software to Track-It! data migration software.
Remote Support Software to Track-It!
Your best tool for Remote Support Software to Track-It! data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Simply choose customer info you need to move and start the transition right away.Simple transition process
No tech expertise needed. Just choose what data will go to the target system and observe the magic happening.Record structure maintenance
Move your help desk info in full to make certain that no ticket has lost vital customer service details.Effortless process
You don’t have to bother about coding or constantly watch each piece of info transferred.
Just link both platforms, tick what you want to migrate and let the system deal with the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive where you left it.
Data safety is priority
Information is everything which is why we developed a method that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
You’re in charge
Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Except producing great customer service, we always aim to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are constantly putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to migrate data from Remote Support Software to Track-It!
Strong privacy of your records
The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in Track-It!.Next
Retained relation between object and people
When migrating your data from Remote Support Software to Track-It! we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Remote Support Software to Track-It!
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Remote Support Software to Track-It! work
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Prepare
Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Remote Support Software to Track-It!.
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Connect Remote Support Software
Fill out the form with required credentials to permit our data migration tool to access data from your current help desk.
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Connect Track-It!
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Track-It! all data
Once everything's tested out, determine a quiet time with the least load on the support department and begin migrating from Remote Support Software to Track-It!.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Track-It! import
Our staff would be more than happy to perform a personalized migration if you have particular needs.
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