Remote Support Software to TOPdesk
migration service
Smooth , no special know how or programming required. A complete Remote Support Software to TOPdesk data migration instrument.
Remote Support Software to TOPdesk
Your best tool for Remote Support Software to TOPdesk data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Just decide on what data you need to transfer and set off with the transition right away.Effortless transition process
No special expertise required. Just pick what data will go to the new platform and enjoy the wonders happening.Record structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost essential customer service information.Automated migration
Afraid that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool interface is as easy to use as possible.
Link the platforms, pick records, click ok, and the migration is ready!
Data maintenance
Your customer info migrates complete and we mean it.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our staff members have access to your credentials or other information.
You can be sure that with HDM no hacker attacks are possible.
Data mapping
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick anything you might actually need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service supplier, we work to offer the best possible migration tool. However, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from Remote Support Software to TOPdesk
Strong security of your data
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in TOPdesk.Next
Maintained connection between object and people
When migrating your data from Remote Support Software to TOPdesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Remote Support Software to TOPdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Remote Support Software to TOPdesk work
Prepare
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Remote Support Software to TOPdesk.
Link Remote Support Software
Complete the form with necessary credentials to permit our data migration tool to access records from your current help desk.
Connect TOPdesk
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Select objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to TOPdesk all data
Once everything's tested, find a quiet time with the minimal load on the support staff and start migrating from Remote Support Software to TOPdesk.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist perform your TOPdesk import
Our staff would be more than happy to perform a personalized migration if you have specific demands.
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