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Remote Support Software to TOPdesk
migration service

Smooth , no special know how or programming required. A complete Remote Support Software to TOPdesk data migration instrument.

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Your best tool for Remote Support Software to TOPdesk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just decide on what data you need to transfer and set off with the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the new platform and enjoy the wonders happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost essential customer service information.
Automated migration

Afraid that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool interface is as easy to use as possible.

Link the platforms, pick records, click ok, and the migration is ready!

Data maintenance

Your customer info migrates complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have access to your credentials or other information.

You can be sure that with HDM no hacker attacks are possible.

Data mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we work to offer the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Remote Support Software to TOPdesk

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in TOPdesk.

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Maintained connection between object and people

When migrating your data from Remote Support Software to TOPdesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to TOPdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Remote Support Software to TOPdesk work

  • Prepare

    Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Remote Support Software to TOPdesk.

  • Complete the form with necessary credentials to permit our data migration tool to access records from your current help desk.

  • Connect TOPdesk

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to TOPdesk all data

    Once everything's tested, find a quiet time with the minimal load on the support staff and start migrating from Remote Support Software to TOPdesk.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your TOPdesk import

Our staff would be more than happy to perform a personalized migration if you have specific demands.
Get a price estimation

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