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Remote Support Software to Tidio Chat
migration service

Smooth , no special expertise or programming required. A complete Remote Support Software to Tidio Chat data migration software.

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Your best tool for Remote Support Software to Tidio Chat data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply pick the records you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target solution and see the magic happening.
Record completion
Transfer your help desk info in full to ensure that no ticket has lost essential customer support details.
Automated migration

Worried that you’ll have to use advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface simple to use as possible.

Connect the help desks, pick data, click ok, and you’re done!

Data dependency

Your customer info migrates unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can see your passwords or other information.

You may be sure that with HDM no hacker attacks will take place.

Record mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service supplier, we strive to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Remote Support Software to Tidio Chat

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in Tidio Chat.

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When migrating your data from Remote Support Software to Tidio Chat we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to Tidio Chat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Remote Support Software to Tidio Chat work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Remote Support Software

    Choose and link your Remote Support Software support desk with HDM.

  • Give the right to access your Tidio Chat account.

  • Express your requirements

    Let us know what elements of your migration you wish to tweak

  • Get your requirements estimated

    We shall research your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Remote Support Software to Tidio Chat everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Tidio Chat import

Our staff would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

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