Remote Support Software to TicketLab
migration service
Extremely easy , no special knowledge or programming required. A complete Remote Support Software to TicketLab data migration tool.
Remote Support Software to TicketLab
The best Remote Support Software to TicketLab tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Just choose the records you need to move and set off with the transition when comfortable.Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and see the magic happening.Data completion
Move your help desk records in full to ensure that no ticket is missing vital customer service information.Automated tool
Scared that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool interface accessible as possible.
Connect the platforms, pick data, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is paramount
Information is key which is why we designed a tool that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Record mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Apart from providing great customer service, we always want to develop our customer service.
As a team, we want you to experience best possible service, which is why we are continuously making great strides to increase the general experience.
Why you should use Help Desk Migration to switch from Remote Support Software to TicketLab
Strong privacy of your information
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in TicketLab.Next
Retained relation between object and people
When migrating your records from Remote Support Software to TicketLab we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Remote Support Software to TicketLab
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Remote Support Software to TicketLab work
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Get ready
Register and go to our migration wizard.
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Link Remote Support Software
Select and connect your Remote Support Software service desk with HDM.
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Link TicketLab
Give the right to access your TicketLab account.
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Clarify your requirements
Let us understand precisely what components of your migration you want to tweak
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Get your needs estimated
We shall research your case and get back to you with a total price and a scope of tasks.
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Migrate from Remote Support Software to TicketLab all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your TicketLab import
Our team would be more than happy to run a customized migration in case you have particular needs.
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