Remote Support Software to SysAid
migration service
Smooth , no special expertise or coding required. A complete Remote Support Software to SysAid data migration instrument.
Remote Support Software to SysAid
Your best tool for Remote Support Software to SysAid data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Simply pick what data you need to transfer and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and enjoy the wonders happening.Record completion
Move your help desk info in full to make certain that no ticket has lost vital customer support details.Automated migration
Worried that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool user friendly as possible.
Attach the help desks, pick data, click ok, and the migration is ready!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive where you expected.
Data safety is paramount
You data is everything which is why we designed a tool that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
You control the process
Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Simple & effective
In just a few buttons to press you will be able to select the data arrangement, when it goes, and in what order.
Our developers considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer service first
Apart from providing great customer support services, we always strive to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to switch from Remote Support Software to SysAid
Strong privacy of your records
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right destinations in SysAid.Next
Retained association between object and people
When migrating your data from Remote Support Software to SysAid we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Remote Support Software to SysAid
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Remote Support Software to SysAid work
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Prepare
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Remote Support Software to SysAid.
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Connect Remote Support Software
Complete the form with required credentials to make it possible for our data migration tool to access information from your current help desk.
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Link SysAid
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SysAid all data
Once everything's tested, find a quiet time with the least load on the support staff and start migrating from Remote Support Software to SysAid.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your SysAid import
Our staff would be more than happy to run a personalized migration if you have particular requirements.
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