Remote Support Software to SupportBee
migration service
Effortless , no special skill set or programming required. A complete Remote Support Software to SupportBee data migration instrument.
Remote Support Software to SupportBee
Your best tool for Remote Support Software to SupportBee data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Simply pick what data you need to migrate and start the transition immediately.Easy transition process
No specific expertise required. Just pick what data will go to the target solution and enjoy the miracle happening.Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing vital customer support details.Simple and easy procedure
No need to worry about scripting or constantly control each piece of info transferred.
Just link your source and target, tick what you want to take to a new database and let the Migration Wizard do the rest for you.
Data maintenance
Your customer info comes unite , you can take our word.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our team members can see your passwords or records.
You may be sure that with HDM no data breaches will take place.
You control the process
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service supplier, we work to propose the most effective migration tool. However, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Remote Support Software to SupportBee
Strong safety of your data
The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in SupportBee.Next
Sustained connectivity between object and people
When migrating your data from Remote Support Software to SupportBee we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Remote Support Software to SupportBee
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Remote Support Software to SupportBee work
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Prepare
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Remote Support Software to SupportBee.
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Connect Remote Support Software
Fill in the form with required credentials to allow our data migration tool to access records from your current help desk.
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Link SupportBee
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SupportBee everything
Once everything's tested out, choose a quiet time with the least load on the support department and start migrating from Remote Support Software to SupportBee.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your SupportBee import
Our staff would be more than happy to perform a personalized migration in case you have particular requirements.
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