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Remote Support Software to SteadyPoint Office 365 Help desk
migration service

Effortless , no special knowledge or programming required. A complete Remote Support Software to SteadyPoint Office 365 Help desk data migration tool.

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Your best tool for Remote Support Software to SteadyPoint Office 365 Help desk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just choose what data you need to migrate and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new system and enjoy the miracle happening.
Record completion
Transfer your help desk info in full to make sure that no ticket has lost essential customer support information.
Effortless procedure

You don’t have to bother about coding or continuously control each record moved.

Just link your source and target, choose what you need to migrate and allow the tool do the rest for you.

Data dependency

Your customer info migrates complete , you can take our word.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can access to your credentials or other information.

You can rest assured that with HDM no data breaches are possible.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Simple & effective

In only a few clicks it is possible to select what goes where, when it starts, and in what order.

Our software took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we aim to offer the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Remote Support Software to SteadyPoint Office 365 Help desk

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in SteadyPoint Office 365 Help desk.

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Sustained connection between object and people

When migrating your data from Remote Support Software to SteadyPoint Office 365 Help desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Remote Support Software to SteadyPoint Office 365 Help desk work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Remote Support Software

    Select and link your Remote Support Software service desk with HDM.

  • Connect SteadyPoint Office 365 Help desk

    Give access to your SteadyPoint Office 365 Help desk account.

  • Describe your business needs

    Let us understand precisely what parts of your migration you need to tweak

  • Get your needs estimated

    We will investigate your application and get back to you with a price and a scope of tasks.

  • Migrate from Remote Support Software to SteadyPoint Office 365 Help desk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your SteadyPoint Office 365 Help desk import

Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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