Remote Support Software to Solvemate
migration service
Smooth , no special knowledge or coding required. A complete Remote Support Software to Solvemate data migration software.
Remote Support Software to Solvemate
Your best tool for Remote Support Software to Solvemate data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Just pick the records you need to transfer and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new solution and see the wonders happening.Record completion
Migrate your help desk info in full to make certain that no ticket is missing critical customer service information.Automated migration
Worried that you’ll need special skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.
Link the platforms, select data, click ok, and you’re done!
Preserved connections
From sender information to phone number connection, all you records will keep their prior connections maintained.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Security is paramount
Information is everything which is why we designed a method that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Record mapping
Pick records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.
Simple & effective
In just a couple of clicks you will be able to choose the data arrangement, when it starts, and in what order.
Our developers considered user experience as a priority and made sure that you will be able to use the system to its fullest.
Good service first
Outside of providing great customer service, we always want to develop our customer service.
As a company, we want you to have the best possible service, which is why we are always making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from Remote Support Software to Solvemate
Strong security of your records
The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in Solvemate.Next
Maintained connection between object and people
When migrating your data from Remote Support Software to Solvemate we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Remote Support Software to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Remote Support Software to Solvemate work
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Prepare
Sign-up and go to our migration service.
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Link Remote Support Software
Pick and connect your Remote Support Software service desk with HDM.
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Link Solvemate
Give access to your Solvemate account.
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Outline your needs
Let us know what aspects of your migration you want to tweak
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Have your needs estimated
We will investigate your case and get back to you with a cost and a scope of work.
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Migrate from Remote Support Software to Solvemate everything
Move all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Solvemate import
Our staff would be more than happy to run a personalized migration in case you have special requirements.
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