Remote Support Software to SmarterTrack
migration service
Trouble-free , no special skill set or coding required. A complete Remote Support Software to SmarterTrack data migration software.
Remote Support Software to SmarterTrack
The best Remote Support Software to SmarterTrack tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and code development processes. Just pick what data you need to transfer and set off with the transition when comfortable.Simple transition process
No tech expertise needed. Just choose what data will go to the new solution and enjoy the wonders happening.Data structure maintenance
Move your help desk info in full to make certain that no ticket has lost vital customer support information.Easy process
You don’t have to bother about coding or continuously control each record moved.
Just attach both platforms, pick what you need to take to a new database and allow the Migration Wizard deal with the remainder.
Intact data links
From sender information to phone number connection, your entire database will keep their prior data structure intact.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Security is priority
You data is key which is why we developed a method that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Data mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.
Efficient out-of-the-box solution
In just a few clicks you will be able to select what goes where, when it starts, and how.
Our software took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Good service first
Except producing great customer support services, we always strive to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to enhance the general experience.
Why you should use Help Desk Migration to migrate data from Remote Support Software to SmarterTrack
Strong privacy of your records
The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in SmarterTrack.Next
Retained relation between object and people
When migrating your records from Remote Support Software to SmarterTrack we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Remote Support Software to SmarterTrack
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Remote Support Software to SmarterTrack work
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Get ready
Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Remote Support Software to SmarterTrack.
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Link Remote Support Software
Complete the form with necessary credentials to make it possible for our data migration tool to retrieve data from your current help desk.
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Link SmarterTrack
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to SmarterTrack all data
When everything's validated, find a quiet time with the least load on the support team and start migrating from Remote Support Software to SmarterTrack.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your SmarterTrack import
Our team would be more than happy to perform a personalized migration if you have particular requirements.
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