Remote Support Software to SimplyDesk
migration service
Effortless , no special know how or programming required. A complete Remote Support Software to SimplyDesk data migration tool.
Remote Support Software to SimplyDesk
Your best tool for Remote Support Software to SimplyDesk data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Simply choose what data you need to move and start the transition when comfortable.Simple transition process
No tech expertise required. Just select what data will go to the target system and enjoy the magic happening.Record structure maintenance
Move your help desk info in full to ensure that no ticket has lost vital customer service information.Effortless process
You don’t have to bother about coding or constantly control each record transferred.
Just link both platforms, tick what you need to migrate and let the system do the remainder.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is priority
Information is key which is why we developed a system that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Data mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.
Efficient out-of-the-box solution
In only a few buttons to press it is possible to select what goes where, when it goes, and how.
Our software considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer service first
Except producing great customer service, we always aim to improve our customer service.
As a team, we want you to experience best possible service, which is why we are constantly making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from Remote Support Software to SimplyDesk
Strong privacy of your records
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in SimplyDesk.Next
Retained link between object and people
When migrating your data from Remote Support Software to SimplyDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Remote Support Software to SimplyDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Remote Support Software to SimplyDesk work
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Prepare
Sign-up and go to our migration software.
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Connect Remote Support Software
Opt and connect your Remote Support Software service desk with HDM.
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Connect SimplyDesk
Grant the right to access your SimplyDesk account.
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Describe your requirements
Let us understand precisely what elements of your migration you need to adjust
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Get your requirements estimated
We'll research your case and get back to you with a price range and a scope of work.
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Migrate from Remote Support Software to SimplyDesk everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your SimplyDesk import
Our staff would be more than happy to perform a customized migration if you have particular needs.
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