Remote Support Software to SolarWinds Service Desk (Samanage)
migration service
Smooth , no special skill set or coding required. A complete Remote Support Software to SolarWinds Service Desk (Samanage) data migration instrument.
Remote Support Software to SolarWinds Service Desk (Samanage)
Your best tool for Remote Support Software to SolarWinds Service Desk (Samanage) data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and script development processes. Just pick customer info you need to migrate and set off with the transition right away.Effortless transition process
No special expertise needed. Just pick what data will go to the new solution and observe the miracle happening.Record structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost critical customer service details.Automated migration
Worried that you’ll need advanced skills to move your info? Worry not as we ensured that our tool interface is as easy to use as possible.
Link the platforms, select data, click ok, and the migration is ready!
Data maintenance
Your information migrates complete and we mean it.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our employees have see your passwords or other information.
You can be sure that with HDM no hacker attacks are possible.
Data mapping
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service provider, we work to deliver the best possible migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from Remote Support Software to SolarWinds Service Desk (Samanage)
Strong security of your records
The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in SolarWinds Service Desk (Samanage).Next
Maintained connection between object and people
When migrating your data from Remote Support Software to SolarWinds Service Desk (Samanage) we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Remote Support Software to SolarWinds Service Desk (Samanage)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Remote Support Software to SolarWinds Service Desk (Samanage) work
Prepare
Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Remote Support Software to SolarWinds Service Desk (Samanage).
Connect Remote Support Software
Fill in the form with requested credentials to permit our data migration tool to access records from your current help desk.
Connect SolarWinds Service Desk (Samanage)
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs
Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to SolarWinds Service Desk (Samanage) everything
Once everything's tested out, choose a quiet time with the least load on the support team and start migrating from Remote Support Software to SolarWinds Service Desk (Samanage).
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist perform your SolarWinds Service Desk (Samanage) import
Our staff would be more than happy to perform a personalized migration if you have special requirements.
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