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Remote Support Software to RingCentral Engage Digital
migration service

Smooth , no special expertise or programming required. A complete Remote Support Software to RingCentral Engage Digital data migration instrument.

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Your best tool for Remote Support Software to RingCentral Engage Digital data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just pick customer info you need to transfer and start the transition right away.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and observe the wonders happening.
Record completion
Move your help desk records in full to make certain that no ticket has lost critical customer service details.
Automated migration

Scared that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool is as easy to use as possible.

Connect the help desks, choose records, click ok, and you’re done!

Data dependency

Your customer info migrates complete and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees have see your credentials or records.

You can be certain with HDM no data breaches will take place.

Record mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Simple & effective

In only a few clicks you will be able to pick what goes where, when it goes, and in what order.

Our tech engineers took customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service supplier, we work to deliver the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Remote Support Software to RingCentral Engage Digital

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in RingCentral Engage Digital.

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Retained connection between object and people

When migrating your data from Remote Support Software to RingCentral Engage Digital we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to RingCentral Engage Digital

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Remote Support Software to RingCentral Engage Digital work

  • Prepare

    Register and go to our migration software.

  • Connect Remote Support Software

    Select and connect your Remote Support Software support desk with HDM.

  • Connect RingCentral Engage Digital

    Grant access to your RingCentral Engage Digital account.

  • Clarify your requirements

    Let us know what aspects of your migration you would like to tweak

  • Have your preferences estimated

    We shall investigate your case and get back to you with a cost and a scope of work.

  • Migrate from Remote Support Software to RingCentral Engage Digital all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your RingCentral Engage Digital import

Our staff would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation

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