Remote Support Software to Requestor
migration service
Extremely easy , no special knowledge or programming required. A complete Remote Support Software to Requestor data migration tool.
Remote Support Software to Requestor
The best Remote Support Software to Requestor tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Simply decide on the records you need to move and start the transition right away.Simple migration
No tech knowledge or skill required. Just select what data will go to the target platform and see the magic happening.Data completion
Move your help desk info in full to make sure that no ticket is missing vital customer support details.Simple and easy procedure
No need to worry about scripting or constantly watch each record transferred.
Just link both platforms, choose what you need to migrate and let the system do the rest for you.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is priority
You data is key which is why we designed a system that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Record mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.
Simple & effective
In only a couple of buttons to press it will be possible to choose what goes where, when it goes, and in what order.
Our developers took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Good service first
Outside of producing great customer support services, we always want to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are always making great strides to improve the core experience.
Why you should use Help Desk Migration to switch from Remote Support Software to Requestor
Strong privacy of your records
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right destinations in Requestor.Next
Retained association between object and people
When migrating your records from Remote Support Software to Requestor we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Remote Support Software to Requestor
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Remote Support Software to Requestor work
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Get ready
Sign-up and go to our migration wizard.
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Link Remote Support Software
Opt and link your Remote Support Software support desk with HDM.
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Connect Requestor
Grant access to your Requestor account.
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Outline your business needs
Let us know what components of your migration you would like to fine-tune
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Get your needs estimated
We'll analyze your case and send you with a price range and a scope of work.
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Migrate from Remote Support Software to Requestor everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Requestor import
Our team would be more than happy to run a custom migration in case you have particular demands.
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