Remote Support Software to Remedy IT Service Management
migration service
Trouble-free , no special skill set or coding required. A complete Remote Support Software to Remedy IT Service Management data migration software.
Remote Support Software to Remedy IT Service Management
The best Remote Support Software to Remedy IT Service Management tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and code development processes. Simply pick what data you need to migrate and start the transition immediately.Easy transition process
No specific expertise needed. Just choose what data will go to the target solution and enjoy the miracle happening.Data structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost critical customer service information.Effortless procedure
You don’t have to bother about coding or continuously control each piece of info moved.
Just attach both platforms, pick what you want to take to a new database and let the Migration Wizard do the remainder.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive how you expected.
Data safety is paramount
Information is key which is why we created a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
You control the process
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Except providing great customer service, we always aim to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to increase the general experience.
Why you should use Help Desk Migration to migrate data from Remote Support Software to Remedy IT Service Management
Strong safety of your information
The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right places in Remedy IT Service Management.Next
Sustained relation between object and people
When migrating your records from Remote Support Software to Remedy IT Service Management we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Remote Support Software to Remedy IT Service Management
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Remote Support Software to Remedy IT Service Management work
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Get ready
Register and go to our migration tool.
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Connect Remote Support Software
Opt and connect your Remote Support Software service desk with HDM.
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Link Remedy IT Service Management
Grant the right to access your Remedy IT Service Management account.
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Express your needs
Let us understand precisely what components of your migration you want to adjust
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Get your preferences estimated
We will analyze your application and get back to you with a cost and a scope of tasks.
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Migrate from Remote Support Software to Remedy IT Service Management all data
Move all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Remedy IT Service Management import
Our team would be more than happy to perform a customized migration if you have special requirements.
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