Remote Support Software to Reamaze
migration service
Trouble-free , no special knowledge or programming required. A complete Remote Support Software to Reamaze data migration software.
Remote Support Software to Reamaze
The best Remote Support Software to Reamaze tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Simply choose what data you need to move and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and enjoy the magic happening.Data completion
Migrate your help desk data in full to ensure that no ticket has lost essential customer service information.Simple and easy procedure
No need to worry about scripting or constantly control each piece of info moved.
Just link both platforms, choose what you want to take to a new database and allow the Migration Wizard deal with the rest for you.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you left it.
Data safety is priority
You data is key which is why we developed a system that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
You control the process
Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Apart from producing great customer support services, we always want to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the core experience.
Why you should use Help Desk Migration to switch from Remote Support Software to Reamaze
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in Reamaze.Next
Maintained association between object and people
When migrating your records from Remote Support Software to Reamaze we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Remote Support Software to Reamaze
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Remote Support Software to Reamaze work
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Get ready
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Remote Support Software to Reamaze.
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Link Remote Support Software
Fill out the form with required credentials to make it possible for our data migration tool to fetch data from your current help desk.
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Link Reamaze
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Reamaze all data
Once everything's tested, determine a quiet time with the minimal load on the support team and start migrating from Remote Support Software to Reamaze.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Reamaze import
Our team would be more than happy to run a customized migration if you have specific needs.
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