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Remote Support Software to Oracle Service Cloud
migration service

Smooth , no special skill set or coding required. A complete Remote Support Software to Oracle Service Cloud data migration software.

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Your best tool for Remote Support Software to Oracle Service Cloud data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply decide on what data you need to move and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the target platform and enjoy the magic happening.
Record structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing essential customer support information.
Automated migration

Scared that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as possible.

Connect the help desks, choose records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive how you left it.

Security is priority

You data is key which is why we developed a method that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You control the process

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer support services, we always want to improve our customer service.

As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Remote Support Software to Oracle Service Cloud

Castle gates

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in Oracle Service Cloud.

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Maintained association between object and people

When migrating your data from Remote Support Software to Oracle Service Cloud we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to Oracle Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Remote Support Software to Oracle Service Cloud work

  • Prepare

    Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Remote Support Software to Oracle Service Cloud.

  • Fill out the form with necessary credentials to make it possible for our data migration tool to fetch data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Oracle Service Cloud everything

    When everything's validated, choose a quiet time with the least load on the support staff and start migrating from Remote Support Software to Oracle Service Cloud.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Oracle Service Cloud import

Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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