Remote Support Software to OneDesk
migration service

Effortless , no special expertise or coding required. A complete Remote Support Software to OneDesk data migration software.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from Remote Support Software to OneDesk

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in OneDesk.

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Maintained connection between object and people

When migrating your data from Remote Support Software to OneDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Remote Support Software to OneDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Remote Support Software to OneDesk work

  • Prepare

    Register and go to our migration tool.

  • Connect Remote Support Software

    Select and connect your Remote Support Software support desk with HDM.

  • Grant access to your OneDesk account.

  • Describe your requirements

    Let us know what aspects of your migration you wish to tweak

  • Have your needs estimated

    We'll analyze your case and get back to you with a cost and a scope of tasks.

  • Migrate from Remote Support Software to OneDesk everything

    Move all your customer service information in a single push.


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your OneDesk import

Our staff would be more than happy to run a custom migration if you have particular demands.
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