Remote Support Software to OneDesk
migration service
Effortless , no special expertise or coding required. A complete Remote Support Software to OneDesk data migration software.
Remote Support Software to OneDesk
Your best tool for Remote Support Software to OneDesk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Just decide on what data you need to migrate and start the transition immediately.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new platform and enjoy the miracle happening.Record completion
Migrate your help desk records in full to make sure that no ticket has lost vital customer service details.Automated migration
Scared that you’ll need advanced skills to move your info? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Connect the platforms, select data, click ok, and you’re done!
Data dependency
Your information migrates complete and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our team members have see your passwords or records.
You can rest assured that with HDM no data breaches are possible.
Record mapping
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we strive to propose the best possible migration tool. However, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Remote Support Software to OneDesk
Strong security of your information
The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in OneDesk.Next
Maintained connection between object and people
When migrating your data from Remote Support Software to OneDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Remote Support Software to OneDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Remote Support Software to OneDesk work
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Prepare
Register and go to our migration tool.
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Connect Remote Support Software
Select and connect your Remote Support Software support desk with HDM.
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Link OneDesk
Grant access to your OneDesk account.
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Describe your requirements
Let us know what aspects of your migration you wish to tweak
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Have your needs estimated
We'll analyze your case and get back to you with a cost and a scope of tasks.
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Migrate from Remote Support Software to OneDesk everything
Move all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your OneDesk import
Our staff would be more than happy to run a custom migration if you have particular demands.
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