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Remote Support Software to mhelpdesk
migration service

Extremely easy , no special knowledge or programming required. A complete Remote Support Software to mhelpdesk data migration software.

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The best Remote Support Software to mhelpdesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Simply decide on what data you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target platform and enjoy the magic happening.
Data completion
Move your help desk info in full to ensure that no ticket is missing essential customer support details.
Automated tool

Worried that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool interface user friendly as it can possibly be.

Link the platforms, select data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their previous data structure maintained.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive where you expected.

Security is paramount

You data is key which is why we designed a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in control

Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer support services, we always strive to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to increase the general experience.


Why you should use Help Desk Migration to switch from Remote Support Software to mhelpdesk

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in mhelpdesk.

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Retained connection between object and people

When migrating your records from Remote Support Software to mhelpdesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Remote Support Software to mhelpdesk work

  • Get ready

    Sign-up and go to our migration wizard.

  • Opt and link your Remote Support Software support desk with HDM.

  • Connect mhelpdesk

    Give access to your mhelpdesk account.

  • Describe your needs

    Let us know exactly what aspects of your migration you wish to modify

  • Get your needs estimated

    We will research your case and get back to you with a price and a scope of work.

  • Migrate from Remote Support Software to mhelpdesk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your mhelpdesk import

Our team would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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