Remote Support Software to LiveAgent
migration service
Extremely easy , no special knowledge or coding required. A complete Remote Support Software to LiveAgent data migration instrument.
Remote Support Software to LiveAgent
The best Remote Support Software to LiveAgent tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Just pick customer info you need to transfer and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and observe the wonders happening.Data completion
Migrate your help desk records in full to make sure that no ticket is missing vital customer support details.Easy process
No need to worry about scripting or constantly watch each record moved.
Just link both platforms, pick what you need to migrate and let the system deal with the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
Information is key which is why we designed a method that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Record mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.
Simple & effective
In just a couple of clicks you will be able to pick the data arrangement, when it starts, and in what order.
Our tech engineers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Except producing great customer service, we always strive to improve our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from Remote Support Software to LiveAgent
Strong security of your information
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in LiveAgent.Next
Maintained link between object and people
When migrating your records from Remote Support Software to LiveAgent we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Remote Support Software to LiveAgent
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Remote Support Software to LiveAgent work
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Get ready
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Remote Support Software to LiveAgent.
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Connect Remote Support Software
Complete the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
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Connect LiveAgent
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the data you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
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Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to LiveAgent all data
Once everything's tested, determine a quiet time with the minimal load on the support staff and start migrating from Remote Support Software to LiveAgent.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your LiveAgent import
Our team would be more than happy to run a custom migration in case you have particular requirements.
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