Remote Support Software to Kayako Classic
migration service

Smooth , no special expertise or coding required. A complete Remote Support Software to Kayako Classic data migration tool.

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Risk-free and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to switch from Remote Support Software to Kayako Classic

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Kayako Classic.

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Retained connection between object and people

When migrating your data from Remote Support Software to Kayako Classic we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Remote Support Software to Kayako Classic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Remote Support Software to Kayako Classic work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Remote Support Software to Kayako Classic.

  • Fill out the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.

  • Connect Kayako Classic

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Kayako Classic all data

    When everything's tested, find a quiet time with the least load on the support department and begin migrating from Remote Support Software to Kayako Classic.


Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Kayako Classic import

Our staff would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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Help Desk Migration service


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