Remote Support Software to Kapdesk
migration service

Smooth , no special skill set or coding required. A complete Remote Support Software to Kapdesk data migration instrument.

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Trustworthy and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've tackled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to migrate data from Remote Support Software to Kapdesk

Strong safety of your information

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in Kapdesk.

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Sustained association between object and people

When migrating your data from Remote Support Software to Kapdesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Remote Support Software to Kapdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Remote Support Software to Kapdesk work

  • Prepare

    Register and go to our migration tool.

  • Select and link your Remote Support Software support desk with HDM.

  • Give access to your Kapdesk account.

  • Detail your needs

    Let us know exactly what aspects of your migration you need to adjust

  • Get your needs estimated

    We will investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Remote Support Software to Kapdesk all data

    Transfer all your customer support records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Kapdesk import

Our staff would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

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Help Desk Migration service


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