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Remote Support Software to iHelpdesk
migration service

Trouble-free , no special knowledge or coding required. A complete Remote Support Software to iHelpdesk data migration instrument.

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The best Remote Support Software to iHelpdesk tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply pick the records you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and see the miracle happening.
Data completion
Move your help desk records in full to make sure that no ticket is missing essential customer support information.
Easy procedure

You don’t have to bother about scripting or continuously watch each record moved.

Just link your source and target, pick what you want to migrate and let the Migration Wizard deal with the rest for you.

Data dependency

Your information comes unite , you can take our word.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our staff members can access to your passwords or records.

You may be sure that with HDM no data breaches will take place.

Record mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Remote Support Software to iHelpdesk

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in iHelpdesk.

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Retained association between object and people

When migrating your records from Remote Support Software to iHelpdesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to iHelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Remote Support Software to iHelpdesk work

  • Get ready

    Register and go to our migration service.

  • Choose and link your Remote Support Software service desk with HDM.

  • Grant the right to access your iHelpdesk account.

  • Outline your business needs

    Let us know what parts of your migration you wish to tweak

  • Get your needs estimated

    We'll investigate your application and send you with a price range and a scope of tasks.

  • Migrate from Remote Support Software to iHelpdesk everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your iHelpdesk import

Our team would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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