Remote Support Software to iHelpdesk
migration service
Trouble-free , no special knowledge or coding required. A complete Remote Support Software to iHelpdesk data migration instrument.
Remote Support Software to iHelpdesk
The best Remote Support Software to iHelpdesk tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Simply pick the records you need to migrate and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and see the miracle happening.Data completion
Move your help desk records in full to make sure that no ticket is missing essential customer support information.Easy procedure
You don’t have to bother about scripting or continuously watch each record moved.
Just link your source and target, pick what you want to migrate and let the Migration Wizard deal with the rest for you.
Data dependency
Your information comes unite , you can take our word.
Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our staff members can access to your passwords or records.
You may be sure that with HDM no data breaches will take place.
Record mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.
Step-by-step instructions
If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Remote Support Software to iHelpdesk
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in iHelpdesk.Next
Retained association between object and people
When migrating your records from Remote Support Software to iHelpdesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Remote Support Software to iHelpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Remote Support Software to iHelpdesk work
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Get ready
Register and go to our migration service.
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Link Remote Support Software
Choose and link your Remote Support Software service desk with HDM.
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Link iHelpdesk
Grant the right to access your iHelpdesk account.
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Outline your business needs
Let us know what parts of your migration you wish to tweak
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Get your needs estimated
We'll investigate your application and send you with a price range and a scope of tasks.
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Migrate from Remote Support Software to iHelpdesk everything
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your iHelpdesk import
Our team would be more than happy to run a custom migration in case you have specific requirements.
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