Remote Support Software to Hornbill Service Manager
migration service
Extremely easy , no special expertise or coding required. A complete Remote Support Software to Hornbill Service Manager data migration instrument.
Remote Support Software to Hornbill Service Manager
The best Remote Support Software to Hornbill Service Manager tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Just decide on customer info you need to move and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and observe the magic happening.Data completion
Transfer your help desk records in full to ensure that no ticket has lost essential customer service details.Automated tool
Scared that you’ll need advanced skills to move your info? Worry not as we made sure that our tool interface user friendly as it can possibly be.
Attach the help desks, select data, click ok, and you’re done!
Data dependency
Your information migrates complete and we mean it.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our staff members have see your credentials or other information.
You can be certain with HDM no hacker attacks will take place.
Record mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we work to offer the best possible migration tool. Yet, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Remote Support Software to Hornbill Service Manager
Strong safety of your information
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in Hornbill Service Manager.Next
Sustained link between object and people
When migrating your records from Remote Support Software to Hornbill Service Manager we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Remote Support Software to Hornbill Service Manager
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Remote Support Software to Hornbill Service Manager work
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Get ready
Register and go to our migration tool.
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Connect Remote Support Software
Pick and connect your Remote Support Software support desk with HDM.
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Connect Hornbill Service Manager
Give access to your Hornbill Service Manager account.
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Explain your business needs
Let us understand precisely what aspects of your migration you want to tweak
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Get your needs estimated
We shall analyze your case and send you with a price and a scope of tasks.
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Migrate from Remote Support Software to Hornbill Service Manager everything
Move all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Hornbill Service Manager import
Our team would be more than happy to run a customized migration if you have specific demands.
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