Remote Support Software to Groove
migration service
Smooth , no special knowledge or programming required. A complete Remote Support Software to Groove data migration software.
Remote Support Software to Groove
Your best tool for Remote Support Software to Groove data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Simply pick the records you need to transfer and start the transition right away.Easy migration
No specific knowledge or skill required. Just choose what data will go to the target solution and see the wonders happening.Record completion
Transfer your help desk info in full to make certain that no ticket is missing critical customer service information.Automated migration
Worried that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool accessible as possible.
Attach the platforms, choose data, click ok, and the migration is ready!
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you expected.
Data safety is paramount
You data is key which is why we designed a method that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
You’re in charge
Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Simple & effective
In only a couple of buttons to press you will be able to choose what goes where, when it goes, and how.
Our software considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Good service first
Except providing great customer support services, we always strive to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.
Reasons to use Help Desk Migration to switch from Remote Support Software to Groove
Strong safety of your records
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in Groove.Next
Sustained link between object and people
When migrating your data from Remote Support Software to Groove we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Remote Support Software to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Remote Support Software to Groove work
Prepare
Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Remote Support Software to Groove.
Link Remote Support Software
Complete the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.
Connect Groove
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences
Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Groove everything
When everything's tested out, find a quiet time with the least load on the support team and start migrating from Remote Support Software to Groove.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your Groove import
Our staff would be more than happy to run a personalized migration in case you have special requirements.
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