Remote Support Software to Groove
migration service 
Smooth , no special knowledge or programming required. A complete Remote Support Software to Groove data migration software.
Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import solely.Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.Complete & Precise
We've tackled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of data
Strong safety of your records
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext


Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in Groove.Next
Sustained link between object and people
When migrating your data from Remote Support Software to Groove we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next

What you may migrate from Remote Support Software to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Remote Support Software to Groove work
Prepare
Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Remote Support Software to Groove.
Link Remote Support Software
Complete the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.
Connect Groove
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences
Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Groove everything
When everything's tested out, find a quiet time with the least load on the support team and start migrating from Remote Support Software to Groove.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Automated Migration price
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT