Remote Support Software to Dixa
migration service
Effortless , no special knowledge or coding required. A complete Remote Support Software to Dixa data migration tool.
Remote Support Software to Dixa
Your best tool for Remote Support Software to Dixa data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just decide on the records you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and see the wonders happening.Record completion
Move your help desk info in full to ensure that no ticket has lost critical customer support details.Simple and easy procedure
No need to worry about scripting or continuously watch each record transferred.
Just link both platforms, choose what you want to take to a new database and let the Migration Wizard deal with the remainder.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
You data is everything which is why we designed a tool that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
Record mapping
Choose data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Useful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Apart from providing great customer support services, we always want to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from Remote Support Software to Dixa
Strong privacy of your records
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Dixa.Next
Retained connection between object and people
When migrating your data from Remote Support Software to Dixa we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Remote Support Software to Dixa
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Remote Support Software to Dixa work
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Prepare
Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Remote Support Software to Dixa.
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Connect Remote Support Software
Complete the form with required credentials to permit our data migration tool to fetch data from your current help desk.
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Link Dixa
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Dixa all data
When everything's tested out, find a quiet time with the least load on the support staff and begin migrating from Remote Support Software to Dixa.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Dixa import
Our staff would be more than happy to run a customized migration if you have special demands.
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