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Remote Support Software to Dezide
migration service

Smooth , no special expertise or programming required. A complete Remote Support Software to Dezide data migration instrument.

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Your best tool for Remote Support Software to Dezide data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just decide on customer info you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new platform and observe the wonders happening.
Record completion
Migrate your help desk info in full to make certain that no ticket has lost essential customer service information.
Automated migration

Worried that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Connect the help desks, choose data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive how you left it.

Data safety is paramount

You data is key which is why we created a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You control the process

Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except providing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from Remote Support Software to Dezide

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in Dezide.

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When migrating your data from Remote Support Software to Dezide we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to Dezide

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Remote Support Software to Dezide work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Remote Support Software

    Select and connect your Remote Support Software service desk with HDM.

  • Give access to your Dezide account.

  • Explain your requirements

    Let us know exactly what components of your migration you wish to fine-tune

  • Get your preferences estimated

    We will analyze your application and get back to you with a price range and a scope of tasks.

  • Migrate from Remote Support Software to Dezide everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Dezide import

Our staff would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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