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Remote Support Software to Deskero
migration service

Effortless , no special knowledge or programming required. A complete Remote Support Software to Deskero data migration tool.

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Your best tool for Remote Support Software to Deskero data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Simply choose the records you need to move and start the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target system and see the magic happening.
Record completion
Transfer your help desk info in full to make sure that no ticket is missing essential customer support details.
Automated migration

Worried that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool simple to use as possible.

Connect the help desks, choose data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

You data is everything which is why we developed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Record mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might ever need.

Simple & effective

In only a couple of buttons to press it is possible to choose what goes where, when it goes, and how.

Our tech engineers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Great service first

Except providing great customer support services, we always want to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are always making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from Remote Support Software to Deskero

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right destinations in Deskero.

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Sustained association between object and people

When migrating your data from Remote Support Software to Deskero we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to Deskero

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Remote Support Software to Deskero work

  • Prepare

    Sign-up and go to our migration software.

  • Choose and link your Remote Support Software support desk with HDM.

  • Connect Deskero

    Grant the right to access your Deskero account.

  • Clarify your requirements

    Let us know exactly what components of your migration you want to fine-tune

  • Have your requirements estimated

    We'll analyze your case and get back to you with a price and a scope of work.

  • Migrate from Remote Support Software to Deskero all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Deskero import

Our staff would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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